SOSCOFFEETECH.COM HELP CENTER
All You Need To Know
WHERE DO YOU SOURCE YOUR REPLACEMENT PARTS FROM?
EWe source most of our parts directly from the manufacturer to ensure quality and compatibility. However, sometimes we also use trusted parts distributors to get you the best possible solutions for your repair needs.
HOW LONG WILL IT TAKE TO REPAIR MY COFFEE EQUIPMENT
We strive to complete your espresso machine repair within 2 hours or less. However, please understand that sometimes unforeseen circumstances can cause delays. While we do our best to ensure quick and efficient service, certain issues may take a bit more time to resolve. Thank you for your patience and understanding.
WHY ARE SOME ESPRESSO MACHINES NOT SERVICABLE?
Certain brands don't offer replacement parts or provide the necessary documentation for repairs. Additionally, some machines are so complex that repairing them isn't cost-effective, making replacement a better option. This often surprises owners, and it’s something we find disheartening as technicians.